FAQ
We ship products within 24-48 hours.
You will receive an email confirmation with your order details and a tracking number to monitor your shipment.
Shipping is always free.
After confirming your order, you will receive an email with the tracking number and the link to monitor your shipment in real time.
The courier will make a second delivery attempt. If the second attempt is also unsuccessful, the package will be available for collection at the nearest collection point.
If your order has not been shipped yet, you can contact our customer service to update the address. Once the order is in transit, it will no longer be possible to change it.
If you have not received your package within the expected time, please check your tracking number and contact our customer service. We will do our best to resolve the issue.